Terms of Service

Last updated: June 9, 2025

1. Acceptance of Terms

By accessing and using StellarLink Media's services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") constitute a legally binding agreement between you and StellarLink Media.

2. Services Description

StellarLink Media provides digital marketing, AI consulting, creative design, and research services. Our services include but are not limited to:

• AI strategy consulting and implementation
• Digital marketing campaigns and strategy
• Creative design and branding services
• Market research and analysis
• Content creation and strategy

3. Service Agreements

All services are provided under separate service agreements that specify scope, deliverables, timelines, and compensation. These Terms of Service apply to all service agreements unless explicitly modified in writing.

4. Payment Terms

Payment terms are specified in individual service agreements. Unless otherwise agreed:

• Invoices are due within 30 days of issue date
• Late payments may incur interest charges
• Services may be suspended for overdue accounts
• All fees are non-refundable unless specified otherwise

5. Intellectual Property

Upon full payment, clients receive ownership of custom deliverables created specifically for their project. StellarLink Media retains rights to:

• Proprietary methodologies and processes
• Pre-existing intellectual property
• Generic knowledge and experience gained
• The right to use project outcomes in portfolios and case studies (with client permission)

6. Confidentiality

We maintain strict confidentiality of all client information and proprietary data. Non-disclosure agreements are executed for sensitive projects. Clients must also maintain confidentiality of our proprietary methods and processes.

7. Limitation of Liability

StellarLink Media's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages including but not limited to lost profits, business interruption, or data loss.

8. Warranties and Disclaimers

Services are provided "as is" without warranties. While we strive for excellence, we cannot guarantee specific business outcomes or results. All projections and forecasts are estimates based on available data.

9. Termination

Either party may terminate service agreements with written notice as specified in individual contracts. Upon termination:

• Payment is due for work completed
• Work product delivered to date remains client property (if paid)
• Confidentiality obligations survive termination
• No refunds for completed work

10. Dispute Resolution

Disputes will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Governing Law

These terms are governed by the laws of California, United States. Any legal proceedings will be conducted in the state and federal courts of California.

12. Modifications

StellarLink Media reserves the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of services constitutes acceptance of modified terms.

13. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or technical failures.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us through our Contact page.